To guarantee efficient and trustworthy delivery, we work with reputable shipping companies such as Canada Post, UPS, and FedEx. These carriers have proven track records for delivering packages safely and on time.

We are delighted to provide complimentary shipping for orders over $99. For eligible orders meeting this minimum purchase requirement, the shipping fee will be automatically waived during the checkout process.

However, in the event of returns for purchases exceeding $99, please be aware that the store reserves the right to deduct the initial waived shipping cost from the refund amount. This policy helps us maintain the benefits of free shipping while ensuring fairness in the case of returns. We appreciate your understanding.

Please note that shipping fees are non-refundable. As part of the purchasing process, customers are responsible for covering the shipping costs associated with the delivery of their ordered merchandise. The exact shipping fee will be calculated and displayed during the checkout process.

To ensure the highest quality and attention to detail, our items are carefully handcrafted, personalized, and engraved. The handling time for regular in-stock items is estimated to be 1-2 business days. For handmade, personalized, and engraved items, please allow for a slightly longer handling time of 2-3 business days. We appreciate your patience as we prepare your unique item for shipment

We are committed to providing excellent customer service and ensuring that your ordered items arrive safely and in a timely manner. If you have any further questions or concerns regarding our shipping policy, please don’t hesitate to reach out to our customer support team.